FAQ: Shipping / Returns

How is the device packaged? Will my neighbors, family, or mail carrier know what I’ve ordered?

All devices ship from our Brookfield, WI facility and are packaged in discreet brown packaging for the utmost in privacy. No one, including your mail carrier, will know what you’ve ordered.

Each device is packaged in a sturdy box with foam insert to protect it during shipping.


How do I return a device?

Please contact us at 262.373.0422 for instructions on how to return your device.