FAQ: Product Guarantee

Attain Performance Guarantee

We guarantee Attain will work for you. Or your money back.

Use Attain as directed for 10 minutes per day, six days per week for 90 days. At that time, if you are not satisfied with your results, please contact Customer Service at 262-373-0422 for return instructions.

Performance guarantee refund requests must be initiated within 120 days from date of purchase. Upon receipt of your device our engineering department will check the computer board to verify compliance with protocol. Once compliance is verified InControl Medical will refund your purchase price.

Return for Refund Policy

If you chose to not use and return the device, it needs to be in it’s original shrink wrap.

Devices can be returned for refund as long as it has not been more than 30 days from the date of purchase. Our devices are personal use devices and they are not returnable/refundable if the cellophane shrink wrap has been removed. The device must be in the original packaging which is in the same condition that you received it. There will be a restocking fee of 25% of the device’s purchase price.

Product Warranty

Our devices come with a one year free replacement warranty (from date of purchase) for workmanship issues.

Please contact Customer Service at
262-373-0422 for return instructions.